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Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using SeniorHome.ca ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

2. Description of Service

SeniorHome.ca is an online directory that connects families with senior living communities across Canada. We provide information about communities including care types, pricing, amenities, photos, and reviews. We also enable families to submit inquiries directly to communities through our platform.

3. User Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the security of your account.
  • You must be at least 18 years old to create an account.
  • One person may not maintain more than one account.
  • We reserve the right to suspend or terminate accounts that violate these terms.

4. Community Listings

Community operators may claim and manage their listings on SeniorHome.ca. By claiming a listing, you represent that you are authorized to act on behalf of the community. You agree to:

  • Provide accurate and current information about your community
  • Respond to inquiries in a timely and professional manner
  • Not misrepresent pricing, services, or availability
  • Only upload photos you have the right to use

5. User Content

You may submit reviews, inquiries, and other content through the Service. By submitting content, you:

  • Grant us a non-exclusive, worldwide license to display and distribute your content on the Service
  • Represent that your content is truthful and based on genuine experience
  • Agree not to submit content that is defamatory, abusive, fraudulent, or illegal

We reserve the right to remove content that violates these terms or our content policies. Reviews are moderated before publication.

6. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose
  • Submit false or misleading information
  • Impersonate another person or entity
  • Scrape, crawl, or harvest data from the Service without permission
  • Interfere with the operation of the Service
  • Submit spam, unsolicited messages, or fake reviews
  • Attempt to gain unauthorized access to other users' accounts

7. Disclaimer of Warranties

The Service is provided "as is" and "as available." We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of any information on the Service. We do not endorse any particular community and are not responsible for the quality of care provided by any listed community.

Pricing, availability, and service details displayed on SeniorHome.ca are provided by communities or sourced from public information and may not be current. Always verify details directly with the community.

8. Limitation of Liability

To the maximum extent permitted by law, SeniorHome.ca shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to damages for loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify and hold harmless SeniorHome.ca, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service or your violation of these terms.

10. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised terms.

11. Termination

We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately.

12. Contact

If you have questions about these Terms of Service, please contact us.